U Tec Reviews

On "U-tec.com", various products are available at different prices. For instance, the U home Smart Bundle, which includes 1 A19, 1 Plug, and 1 Switch, is priced at $43.99. The Bolt Fingerprint lock is available for $249.99. The Bright A19 Bulbs are priced at $17.99 for a pack of one. The U-tec Smart Plug costs $14.99 for a pack of one. The U-tec Smart 3-Way Dimmer Switch is available for $21.99 per piece. The U-Bolt Pro Series is priced at $159.99, while the U-Bolt Series is available for $99.99. The Latch 5 Fingerprint and Latch 5 NFC are priced at $189.99 and $169.99 respectively. The U-Bolt Pro + Handle Push Pull Bundle is available for $199.99, and the U-Bolt + Handle Push Pull Bundle is priced at $149.99. Other accessories like the Handle Push Pull and AA Ultra Lithium Batteries are priced at $63.99 and $8.99 respectively. The Key Card and Key Fob are available for $4.99 each. The Bridge WiFi Adaptor is priced at $49.99, the Door Sensor at $18.00, and the Deadbolt Cover Plate at $24.99. The Thick Door Kit for Latch 5, UL3, U-Bolt Pro, and U-Bolt is priced at $9.99. Please note that these prices are subject to change and it's always a good idea to check the website for the most current prices.

The ULTRALOQ U-Bolt Pro + Handle Push Pull Bundle is priced at $199.99, while the ULTRALOQ U-Bolt + Handle Push Pull Bundle is available for $149.99. The ULTRALOQ U-Bolt Pro Series ranges from $159.99 to $219.99, and the ULTRALOQ Bridge WiFi Adaptor is listed at $49.99, discounted from $99.99. For individual items, the ULTRALOQ Latch 5 Fingerprint is $189.99, and the ULTRALOQ Key Fob is priced at $4.99. The U-tec AA Ultra Lithium Batteries are offered between $8.99 and $15.99. Prices reflect a range of products and bundles, providing options for different security needs and budgets.

U-tec.com has a 30-day return policy. If not satisfied with the product, customers may return products purchased directly from U-tec for a refund within 30 days of receipt of an order. To qualify for a refund, a Return Merchandise Authorization (RMA) must be requested from the customer service team within 30 days of the purchase date. The returned product must be received by U-tec within 14 days after an RMA number has been issued. Customers are responsible for all return shipping charges. All returned items must be in like-new condition, securely packed for shipment in the original box, with all accessories and manuals included, and sent with an RMA Number. Refunds will be processed and paid within 2 weeks of U-tec’s receipt of the product. Refunds will be reimbursed in the original form of purchase.

As for the shipping policy, orders are usually shipped from the California fulfillment center within 1-2 business days. Orders being shipped within the continental USA to a home or business address are delivered by UPS or USPS ground. Tracking numbers are provided for all orders. For Canada & Australia, shipments are usually made via Amazon FBA within 1-2 business days. Amazon functions as the logistics partner to ship the products. They choose the carrier that they think works best for the customers. Tracking numbers are provided for all orders.

U-tec.com is renowned for its ULTRALOQ smart lock products, which are celebrated as the #1 Selling Smart Lock Online. Among the popular products, the Bolt Fingerprint and Apple Home Fingerprint Smart Deadbolt stand out for their innovation and versatility. The U-Bolt Pro Series, featuring built-in WiFi for keyless control, is another flagship offering. Additionally, the Latch 5 Fingerprint, acclaimed as the world's first WiFi smart lever lock, adds to the company's impressive lineup. U-tec.com also extends into smart home accessories with products like the Smart Bulb and Smart Plug, enhancing user experience with remote control capabilities and high brightness lighting options. The Smart Dimmer Switch is another notable product, providing dimmable 3-way switch for lighting control, further demonstrating U-tec's commitment to smart, scalable, and secure home solutions.

U-tec.com is known for its smart home products. The company's comprehensive product lineup includes the ULTRALOQ series of smart locks, which offer users complete control of their doors from anywhere. The ULTRALOQ Bolt Series and the ULTRALOQ Air SaaS-based cloud platform are among the latest additions to this series.

In addition to smart locks, U-tec has expanded into other areas of smart home technology. The company has launched Bright, a new intelligent lightbulb brand, and Ulticam, a smart home security camera brand. Bright is the world's first Wi-Fi mesh smart lighting bulb that enables users to control the lights from anywhere in the world. The Ulticam series brings a real sense of security to the home with a built-in-AI chip and people/vehicle/object recognition algorithm.

U-tec also offers Power series products, which include smart switches and plugs. These products can be interlinked through IoT and cloud technology, providing an integrated and comprehensive experience with the mobile app. U-tec's growth strategy focuses on leveraging the U-tec whole home control cloud platform as the hub to connect smart locks, lighting, security cameras, switches, and plugs, to build a new open and shared smart home ecosystem with the core technologies of AIoT and Cloud.

Overall, U-tec is committed to creating new smart home products through innovative technologies to help build a smarter and more convenient life. To date, U-tec has served more than 1 million customers worldwide.

For purchases made directly from U-tec.com, there is a 30-day return policy. Customers can return products within 30 days of receipt if they are not satisfied. To initiate a return, a Return Merchandise Authorization (RMA) must be requested from the customer service team. The product must be returned within 14 days after the RMA number is issued, and the RMA number is valid for only 14 days from the date of issuance. Returns must be in like-new condition, in the original box, with all accessories and manuals included. Customers are responsible for return shipping charges, and it is recommended to use a trackable shipping method. Refunds are processed within 2 weeks of receipt and are issued in the original form of payment.

The shipping policy states that orders within the continental USA are shipped from the California fulfillment center within 1-2 business days via UPS or USPS ground and include a tracking number. For Canada and Australia, orders are usually shipped via Amazon FBA within 1-2 business days, and Amazon chooses the carrier. Tracking numbers are provided, and customers can track their orders on U-tec's website. Products must be purchased directly from U-tec to qualify for the return policy, and purchases from authorized resellers must be returned to the reseller.

Yes, U-tec.com supports the use of smartphone NFC for certain functions. If your wallet app does not support adding a Virtual Access Card, you can choose to add Android Smartphone NFC. If your cellphone already has a default contactless payment, it needs to be replaced with U-Tec. Otherwise, the NFC unlock will fail. This feature is available for certain models like the Latch 5 NFC. However, it's important to note that the NFC feature needs to be set up with your lock and the smartphone NFC will not work when the cellphone screen is OFF. For a few model smartphones, you will need to unlock the screen to use the NFC feature. After changing the cellphone, the Smartphone NFC feature needs to be re-set up with the new cellphone. After setting up the new Smartphone NFC, the old cellphone will not be able to unlock the door via the NFC function. If someone logged in to your account on another cellphone, they will not be able to use Smartphone NFC to unlock the door until they re-set up the Smartphone NFC with the new cellphone. If this person re-sets up the Smartphone NFC with the new cellphone, your phone NFC will be covered and you will not be able to unlock via this feature. Finally, please double-check if the NFC module is on the top of the middle part of your cellphone. If this feature is necessary for a user, they need to be invited as an Admin User, and use their Android smartphone to register Smartphone NFC to their account. After being invited as admin, this user needs to go to U-tec app-Latch 5 NFC-Users- NFC, and the Smartphone NFC option is available now. So, while NFC can be used on U-tec.com, it's primarily for unlocking purposes rather than payments.

To register and log in to an account on U-tec.com, follow these steps:

1. Look for a Welcome Email or message from U-tec. This email contains a link that directs you to create your U-tec account.
2. Click on the link to create your U-tec account.
3. After creating your account, download and log into the U-tec App.
4. If you are a tenant, you can unlock the door via Passcode. Input the Passcode then press the “Ultraloq” or “↵” Button to unlock the door.
5. If you want to unlock the lock via U-tec App or Fingerprint/Keycard, register your own U-tec account with the email that the owner added for you, and log in to the U-tec app to program your unlock method.
6. If you already have a U-tec account but forget the password, please click on the Forgot Password link to reset the password.
7. After logging in to your U-tec app, you will be able to unlock the door via the U-tec App or add a Fingerprint/Keycard by yourself.

Please note that these steps are general guidelines and the exact process may vary depending on your specific situation. If you encounter any issues, it's recommended to reach out to U-tec Support for further assistance.